Terms and Conditions

Personal Information is information that can be used to identify, locate, or contact an individual.It also includes other information that may be associated with Personal Information. We collect the following types of Personal Information:

Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, social media website user account names, telephone numbers, or other addresses at which you receive communications from or on behalf of marketpress.

Transaction Information about how you purchase and redeem

Financial Account Information as needed to process payments for marketpress.com that you buy, such as your credit or debit card number, expiration date.

Welcome to MetroHandz. These Terms and Conditions govern your use of our website, mobile app, and services. By accessing or using MetroHandz, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About MetroHandz

MetroHandz is a platform that connects users with verified professionals for various home and commercial services including tank cleaning, electrician services, and more. We facilitate service booking, but the services are executed by independent vendors.

2. User Eligibility

You must be:

At least 18 years old.
Capable of entering into a legally binding agreement.
Providing accurate, truthful, and complete information when registering or booking services.

3. Service Booking & Execution

All bookings made via MetroHandz are subject to vendor availability.
MetroHandz reserves the right to accept or decline a service request.
Service timelines are estimates and may vary based on availability, weather, or technical issues.

4. Payments and Charges

Prices listed are inclusive of service charges but may exclude applicable taxes.
Payments can be made online or in cash, depending on the service.
Invoices will be shared post-service.
Any additional service or material cost will be communicated and billed separately.

5. Cancellations & Refunds

User Cancellation: Free cancellation allowed up to [e.g., 1 hour] before the scheduled time.
Vendor Cancellation: If a vendor cancels, we will reschedule or offer a full refund.
Refunds: Eligible refunds will be processed within 5–7 business days.

6. Vendor Responsibility

All vendors are background-verified and trained.
MetroHandz is not directly liable for any service damage, delay, or loss caused by the vendor but will facilitate resolution in such cases.

7. User Responsibilities

Ensure accessibility and safety at the service location.
Do not engage in inappropriate or unsafe behavior with vendors.
Report any issues within 24 hours of service completion.

8. Limitation of Liability

MetroHandz shall not be liable for:

Any indirect or consequential damages.
Losses due to inaccurate service instructions or unsafe environments.
Temporary unavailability of the website or app.

9. Intellectual Property

All logos, designs, images, and content on MetroHandz platforms are protected by copyright and trademark laws. You may not copy, reuse, or distribute any content without permission.

10. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

11. Termination of Use

We reserve the right to suspend or terminate your account if:

You violate our terms.
You misuse the platform or vendors.
Fraud or abuse is detected.

12. Governing Law

These Terms shall be governed by the laws of India, and any disputes will be resolved under the jurisdiction of courts located in [Your City/State].

13. Changes to Terms

MetroHandz may update these terms at any time. Continued use after changes implies acceptance.

14. Contact Us

For any queries or complaints, reach out to: